Court Program Specialist II (Domestic Violence Case Manager) - Domestic Violence Case Management Unit (State Funded)

Division: Court Support
Salary: $39,726.85 ANNUAL + Benefits
Position Type: FULLTIME
Funding: State Funded
Hours: 40 hours per week
Occupation Code: Court Program Specialist II
Working Title: Domestic Violence Case Manager
Salary is Non-Negotiable. The successful candidate will be hired at the minimum salary.


The essential function of the position within the organization is to provide direct legal and administrative aid and support to the Judiciary in the managing, monitoring and coordinating of Domestic Violence cases. The position is responsible for advising Domestic Violence Judges with respect to substantive and procedural legal issues related to Domestic Violence cases. The position also provides in court assistance to Domestic Violence Judges at all Permanent Injunction hearings, motion calendars, and civil contempt/compliance/criminal contempt calendars at the main courthouse and at all branch court locations. The position is responsible for providing case information to pro se litigants and system staff, case coordination and referrals to community-based services, managing and preparing cases for court hearings and briefing judges, attending hearings, scheduling hearings, and performing related clerical functions. The position acts as liaison between the Judiciary, the Clerk of Courts, community-based service groups, the parties and their attorneys, involved in Domestic Violence cases, in order to provide litigants with maximum access to the Courts and its services. The position works under the general supervision of a Court Operations Manager developing work methods and sequences.

This position is eligible for a hybrid remote work/onsite schedule as outlined by existing Circuit policies and procedures.


  • Manages and prepares cases for court hearings by reviewing pleadings, researches and provides corresponding case information and other documentation pertinent to the case and/or litigants.
  • Attends and assists Judges in injunction for protection hearings by drafting appropriate orders based on rulings, performs criminal background checks, works with parties to arrange parenting plans or time sharing, and calculates child support.
  • Schedules hearings by determining case status; determines whether to set an appropriate hearing or proceed without a hearing and prepares appropriate court order or correspondence based on the Judge’s ruling.
  • Coordinates community resources for referral of victims, children and offenders to counseling/treatment programs and monitors compliance with terms and conditions of court orders.
  • Performs administrative tasks, such as preparing orders, documents, forms and correspondence; monitors and provides social service provider lists to litigants; and creates and maintains record systems for efficient case management.
  • Assists self-represented litigants in person, by telephone and via correspondence, provides case status and procedural information in accordance with rules of family and civil procedures, related laws and statutes.
  • Performs related work as required.


  • Bachelor’s degree from an accredited four-year college or university with course work in business, court or public administration, criminal justice, psychology, sociology, pre-law or related fields required.
  • Three (3) years of related professional experience. Experience in the court of assignment preferred.
    • Master’s Degree may substitute for one year of required experience.
    • Juris Doctor degree may substitute for two-years of required experience.
    • Paralegal Certificate preferred.

Knowledge, Skills and Abilities (KSAs):

  • Working knowledge of laws, court rules, procedures and policies, legal documents, and legal factors pertaining to the court of assignment.
  • Knowledge of the organization, operation, function, and jurisdiction of the court of assignment.
  • Knowledge of the calendaring procedures in the court of assignment and of modern techniques of case management.
  • Knowledge of modern office practices and procedures.
  • Ability to communicate effectively in writing, orally and through presentations.
  • Ability to understand and follow oral and written instructions.
  • Ability to make work decisions in accordance with laws, regulations, and departmental policies and procedures.
  • Ability to accurately maintain a variety of complex records.
  • Ability to establish and maintain effective working relationships with the judiciary, court administration personnel, and other private and public agency staff.
  • Ability to work with minimal supervision and recognize and establish work priorities.
  • Ability to handle sensitive matters with integrity and confidentiality.
  • Ability to operate standard office equipment including personal computers and word processing and data entry applications for case management.
  • Ability to work effectively with the public and handle individuals who are under stress with courtesy, tact and patience.

Physical Demands

Work involves a significant amount of standing, walking, sitting, talking, listening, balancing, stooping, and reaching with hands and arms; must be able to transfer up to 10 pounds.

Licenses Certifications

Juris Doctor (JD) degree or Paralegal Certificate preferred.

Working Conditions

Moderate noise; business office setting.

Supplemental Questions

QDo you have a Juris Doctor degree?
QDo you have a Bachelor's degree?
QHow many years of related professional experience do you have?
QHow many years of experience do you have in the areas of Family and/or Domestic Violence law?
QHow many years of experience do you have in the court system or a comparable agency?
QAre you currently employed by the Eleventh Judicial Circuit?
QHow did you learn about this vacancy?