Court Program Specialist II (Veterans Treatment Court Case Manager) - Circuit Criminal Division (State OPS Funded)

Division: Court Support
Salary: $17.36 HOUR + Benefits
Position Type: FULLTIME
Funding: StateOPS Funded
Hours: 40 hours per week
Occupation Code: Court Program Specialist II
Working Title: Veterans Treatment Court Case Manager
(The salary is non-negotiable.) The successful candidate will be hired at the minimum salary. The position is currently funded until June 30, 2022. Funding for this position beyond June 30, 2022 is subject to approval.


The essential function of this position within the organization is to perform case management for Veteran Treatment Court clients. The primary role of this position is to assist the court in providing accountability for the implementation of all relevant court orders and service plans consistent with the client’s well-being and permanency outcomes. Incumbents will gather and track up-to-date case information and prepare analysis for the court, facilitate communication between all parties, schedule client case conferences, recommend options and alternatives for court consideration and minimize duplicate efforts. The position works under the supervision of the Veterans Treatment Court Coordinator and work is reviewed on the basis of case staffing, conferences, reports, and review of case files.


  • Coordinates participants’ referrals, admission, intake screening and discharge planning.
  • Conducts case management assessments.
  • Assess participants’ treatment needs and coordinates treatment planning.
  • Attends treatment-planning sessions, supervision sessions and staffing.
  • Involves participants in individualized treatment planning.
  • Collaborates with treatment staff on treatment planning.
  • Monitors participants’ satisfaction with their respective treatment plan.
  • Reports to the court each participant’s treatment progress and any non-adherence treatment issues.
  • Provides accurate and updated information to court at scheduled court appearances. 
  • Closely monitors the progress of participants through effective communication with treatment providers.
  • Consults with team members regarding the ongoing adjustment and general care of each participant.
  • Maintains weekly contact with participant’s assigned probation officer and notify probation officer of any program violations.
  • Maintains contact with appropriate referral sources during participants’ treatment in veterans treatment court.
  • Conducts (at least) weekly individual monitoring sessions with participants on assigned case load.
  • Maintains contact with program participants by completing home visits, employment visits, and meetings at treatment centers.
  • Engages support system of the participant as a part of the treatment process to facilitate recovery.
  • Links participants or their respective family to appropriate community resources, including mental health and trauma services, housing assistance, vocational counseling, public assistance and educational services.
  • Provides crisis intervention as needed to participants.
  • Obtains releases for all parties to be contacted on behalf of each participant in adherence with confidentiality laws.
  • Accurately records and maintains the required documentation in the participants’ electronic file.
  • Assists with urinalysis drug testing.
  • Attends in-service and educational trainings as assigned.
  • Conducts self in a professional manner with all participants and staff.
  • Addresses any concerns with direct supervisor.
  • Communicates and problem solve via the chain of command.
  • Maintains acceptable overall attendance.
  • Reports to work alert and appropriately dressed, maintaining cleanliness and hygiene.
  • Refrains from abusive, immoral or other unacceptable conduct, behavior or language.
  • Maintains flexibility and adaptability to expected and unexpected changes in the
    work environment.
  • Reports personal symptoms of suspected illness of contagious disease to supervisor.
  • Reports incidents, accidents and occurrences in accordance with policies and procedures.
  • Performs court related duties and other tasks as assigned.


  • Bachelor’s degree from an accredited four year college or university with course work in psychology, sociology, mental health counseling, or a related field.
  • Three (3) years of related professional experience.
  • Bilingual in English and Spanish preferred.

Knowledge, Skills and Abilities (KSAs):

  • Knowledge of the organization, functions, responsibilities and procedures in the area of assignment.
  • Knowledge of modern principles and practices of public and judicial administration. 
  • Knowledge of state and federal statutes regarding patient confidentiality laws. 
  • Knowledge of modern principles and practices of public and judicial administration. 
  • Knowledge of state and federal statutes regarding patient confidentiality laws. 
  • Knowledge of the Diagnostic and Statistical Manual of Mental Disorders (DSM-IV). 
  • Knowledge of the Commission on Accreditation of Rehabilitation Facilities (CARF) Standards. 
  • Knowledge of the 12-Step Programs (addiction and recovery) and ten (10) key components of a treatment-based court. 
  • Knowledge of mental health related issues, substance abuse and community resources. 
  • Knowledge of modern grant administration practices, including methods, resources, and standards.
  • Ability to work as a team member and have management, communication, organizational and excellent interpersonal skills. 
  • Ability to integrate resources, policies, and information for the determination of procedures, solutions, and other outcomes. 
  • Ability to express ideas clearly before the judges of the court and representatives of government agencies, industry and the public. 
  • Ability to adapt and handle multiple tasks with changing priorities, within deadline requirements. 
  • Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities. 
  • Ability to maintain good working relationships with the judiciary, project and court partners, staff, volunteers, clients, and others. 
  • Ability to communicate clearly and concisely, orally and in writing. 
  • Ability to understand and adhere to court policies and procedures which includes: policies concerning personal conduct; workplace violence; safety; drug and alcohol free workplace; computer and telecommunications use; e-mail and internet use; and confidentiality. 
  • Ability to complete data entry, use Microsoft Office suite (Word, Excel and Outlook),  and retrieval software. 
  • Ability to work under stressful conditions and be flexible in relation to program needs. 
  • Ability to seek out learning experiences and incorporate new knowledge into practice. 

Physical Demands

Work involves a significant amount of standing, walking, sitting, talking, listening, stooping, and reaching with hands and arms. Must be able to transfer up to 10 pounds.

Licenses Certifications

Must possess a valid Florida Driver’s License and have an approved insurance carrier if personal vehicle will be used to maintain contact with program participants outside of courthouse locations.

Working Conditions

Moderate noise; business office setting.

Supplemental Questions

QDo you have a Bachelor's degree?
QAre you a Certified Addiction Professional or Certified Mental Health Professional?
QAre you fluent in Spanish?
QHow many years of related professional experience do you have?
QHow many years of experience do you have in counseling addicted persons?
QHow many years of experience do you have in military and veteran services?
QHow many years of experience do you have with substance abuse treatment?
QAre you currently employed by the Eleventh Judicial Circuit?
QHow did you learn about this vacancy?