This is responsible work performing a variety of administrative, clerical and fiscal related duties assisting the office manager in managing the daily operations of the Self-Help Program. Work includes performing, planning and coordinating various administrative activities and maintaining accounting and statistical records. Work is performed within established procedures and regulations and requires the application of good judgment.
• Sells packets to litigants representing themselves in family court; issues receipts and records receipt number on each packet.
• Checks case information in the computer to provide information to self-represented litigants.
• Provides procedural guidance and general information regarding the Self-Help Program policies and services to other divisions, the public and self-represented litigants.
• Notarizes and stamps petition, answer/waiver, motions and other family law forms prior to filing on a daily basis.
• Collects data for statistical reports, and maintains automated office systems and provides information to management.
• Assist with the end of day reconciliation of packets sold, receipts issued and amount collected.
• Assists in establishing goals, standards, operating procedures and systems for the unit.
• Assists in the identification of problems and needs of the unit and engages in both short and long term planning.
• Ability to perform Self-Help responsibilities with limited supervision.
• Reviews paperwork of Pro se family litigants for completeness and correctness to include First-Time appointments and Blitz appointments as needed.
• Performs related work as required.
Graduation from a four year college or university with major course work in judicial administration, public or business administration, finance, accounting or related fields, or Paralegal Certificate and two years experience in administrative support or fiscal; or any equivalent combination of education and experience which provides the following knowledge, skills and abilities:
• Knowledge of court and program procedures.
• Knowledge of the principles and procedures of planning and accounting.
• Knowledge of the organization, functions, responsibilities and procedures in the area of assignment.
• Knowledge of modern principles and practices of public and judicial administration.
• Knowledge of basic mathematical principles, bookkeeping, and statistics.
• Knowledge of research techniques and the sources and availability of current information in the area of assignment.
• Ability to make decisions in accordance with established policies and procedures, laws and regulations, and to apply these to work problems.
• Ability to communicate and express ideas clearly and concisely, orally and in writing.
• Ability to plan and prepare reports, correspondence, and charts in a variety of formats.
• Ability to use a personal computer and word processing applications such as Word and Excel.
• Ability to organize work, establish priorities, and meet deadlines.
• Ability to meet and deal effectively with the judiciary, court administrative staff and the general public, and to use tact and good judgment.
• Bilingual English/Spanish or trilingual English/Spanish/Creole is preferred.
Work involves a significant amount of standing, walking, sitting, talking, listening, and reaching with hands and arms; must be able to transfer up to ten pounds.