Supervised Visitation Observer/Monitored Exchange Observer - Family Court Services - Part-time; 15 hours per week, no benefits (Independent Contractor)

Division: Court Support
Salary: $25.00 HOUR
Position Type: FULLTIME
Funding: County Funded
Hours: 15 hours per week
Occupation Code: Supervised Visitation Observer
Working Title: Supervised Visitation Observer/Monitored Exchange Observer - Family Court Services - Part-time; 15 hours per week, no benefits (Independent Contractor)


The Supervised Visitation/Exchange Observer is responsible to observe, provide detailed accounts and coordinate the schedules for supervised visits and monitored exchanges in the Family Court Services Supervised Visitation Program during extended hours of operation.


• Observes scheduled visits and exchanges and performs associated roles relative to program requirements.
• Documents compliance and progress of visitation and exchange cases.
• Ensures that contact between parties proceeds pursuant to the court order
• Intervenes, where necessary or appropriate, to ensure the welfare of the child or parent
• Manages cases involving domestic violence and cases with active restraining orders pursuant to the program’s policies and procedures.
• Terminates the visit if the child’s safety or that of the other parties or staff cannot be maintained
• Testifies and presents in court as requested by the Court.
• Maintains the quality of services within the supervised visitation and exchange program.
• Manages cases and reports directly to Supervised Visitation Specialist and assigned case counselors.
• Collaborates with attorneys, guardians ad litem, and other professionals as required.
• Maintains independence from parties; remains neutral and maintains unbiased rapport with parties.
• Attends and participates in staff meetings, when available.
• Performs related work as required.


Graduation from an accredited college or university with a Master’s Degree in social services or related field; or any equivalent combination of education and experience which provides the following knowledge, abilities and skills:
• Knowledge of the laws governing supervised visitation, separation, divorce and child welfare.
• Knowledge of parental conflict and domestic violence and abuse and their impact upon children.
• Knowledge of child abuse, neglect, sexual abuse and the impact upon children.
• Knowledge of mental illness and substance abuse and how these conditions impact parents.
• Knowledge of child development, needs and issues.
• Knowledge of conciliatory and mediation skills.
• Knowledge of and completion of training materials on Florida Clearinghouse on Supervised Visitation.
• Ability to maintain and independent role, remain neutral/unbiased, and maintain boundaries.
• Ability to use independent judgment and discretion concerning confidential information.
• Ability to compose correspondence on routine matters, and to perform routine office management tasks.
• Ability to establish and maintain effective working relationships with the judiciary, court administrative personnel, vendor representatives and other private and county agencies’ staff.
• Ability to work as a team member and be supportive of colleagues to enhance operation.
• Ability to communicate clearly and concisely, orally and in writing.
• Ability to deal tactfully with the public.
• Ability and willingness to relate to all cultural, ethnic and socio-economic groups and lifestyles.
• Acceptable results of a background check in accordance with Florida Department of Law
• Ability to supervise and coordinate the activities of subordinate staff.
• Knowledge of personal computer software i.e., Microsoft Word
• Ability to organize work, establish priorities, and meet deadlines.
• Enforcement standards for child care providers.
• Bilingual (English and Spanish) preferred.

Physical Demands

Work involves a significant amount of standing, walking, talking, listening, balancing, stooping, and reaching with hands and arms; must be able to transfer up to 25 pounds.

Supplemental Questions

QDo you have a Master's Degree in social services or related field?
QAre you fluent in Spanish?
QAre you currently employed by the Eleventh Judicial Circuit?